(4.3 / 5)2037+ Ratings

Bespoke Gems Reviews

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Overall Rating

4.3
7 Reviews
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About Bespoke Gems

Bespoke Gems Ltd is a UK-based business that specializes in Bespoke Bridal Robes. The company was founded by Gemma, who noticed a gap in the market for beautiful bespoke products while planning her own wedding. Over the years, they have expanded their offerings to include a range of personalised gifts and clothing. Every order is handmade and made to order according to customer specifications. They also offer a range of bridesmaid robes that can be fully customised, as well as personalised pyjamas, gift boxes, and bags. Their small team provides guidance through the bespoke experience, from choosing the perfect design to providing quick and reliable customer service. They strive to give their customers a hassle-free process from the moment they land on their website. However, customer reviews of the company and its products are mixed, with some praising the quality of the products and the customer service, while others have had less positive experiences.

Bespoke Gems Coupon & Discount Codes

Bespoke Gems Deal: Don't miss the HEART PUMPKINS SWEATSHIRT at the price of £24.99 GBP

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Bespoke Gems Discount: The LUXURY MONOGRAMMED BACKPACK / RUCKSACK Just £36.99 GBP

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Everybody can buy and get a 20% discount by using this Bespoke Gems discount code. Terrific seasonal event for discounts!

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Bespoke Gems Customer Reviews (7)

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Abdulvakhid Akhtakhanov
Abdulvakhid Akhtakhanov
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Feb 14, 2023
Yelena Kloek
Yelena Kloek
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Feb 12, 2023
Ronnie Lattimore
Ronnie Lattimore
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Feb 10, 2023
Alja Muilwijk
Alja Muilwijk
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Feb 9, 2023
Orsola Angelo
Orsola Angelo
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Feb 9, 2023
Tracy Lewis
Tracy Lewis
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Feb 8, 2023
Olkhazar Inarkaevich
Olkhazar Inarkaevich
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Feb 8, 2023

Bespoke Gems Customer’s Q&A

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Bespoke Gems FAQs

FAQ

About bespokegems.co.uk Prices and Cost?

Based on the information available, the prices on bespokegems.co.uk vary depending on the product. For instance, in their sale section, prices range from £5.00 to £25.00. Some specific items include a MAMA T-SHIRT for £8.00, a MAMA Sweatshirt and Joggers Set for £25.00, and Children’s Clothes for £5.00. In their Gifts For Her section, a Personalised Jewellery Box is priced at £14.99, a Luxury Monogrammed Backpack / Rucksack is £42.99, and a Personalised Glass Mug is £10.99. Please note that these prices are subject to change and it's always best to check the website for the most current prices.

FAQ

About bespokegems.co.uk Popular Products and Services?

BespokeGems is known for its personalised products. Some of the popular items include the Floral Wreath Bridal Robe, Personalised Monogram Travel Organiser, Luxury Monogrammed Backpack / Rucksack, and Rose Gold Floral Initial Bridal Robe. They also offer the Infinite Monogram Collection. Other notable products include the Personalised Beach Tote Bag, Personalised Monogram Passport & Luggage Tag Set, and the Maternity / Hospital Bag gift set with 5 organisers. The Personalised Monogrammed Weekender Bag and the Monogrammed Cross Body Bag are also popular among customers. The Floral Initial Robe and Slippers Set is another best seller. The reviews for the products and services of BespokeGems are mixed, with some customers praising the quality of the products and the prompt delivery, while others have raised concerns about the customer service and the pricing of the products.

FAQ

What is Bespoke Gems?

Bespoke Gems is a business that specializes in precision cut gemstones of the finest quality in a wide range of classic, modern, and unique designs. Each gem is personally faceted in Sydney by one of Australia's premier gemcutters, Doug Menadue. They offer a wide range of beautiful Australian Sapphires. In addition to selling gemstones, Bespoke Gems also offers services such as assessment, bespoke gemcutting, and lapidary services including repairs to damaged stones, repolishing old worn gemstones, and recutting commercial and native cut gems. They are located in the centre of the Sydney CBD, Australia.

FAQ

bespokegems.co.uk Return Policy?

The Return Policy of bespokegems.co.uk is as follows: They gladly accept returns and cancellations. You should contact them within 14 days of delivery and dispatch items back within 30 days of delivery. A cancellation request can be made within 2 hours of purchase for non-personalised items only. They do not accept exchanges but encourage you to contact them if you have any problems with your order. Certain items can't be returned or exchanged such as custom or personalised orders, perishable products, digital downloads, intimate items for health/hygiene reasons, and items on sale. Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

The Shipping Policy of bespokegems.co.uk is as follows: The time it takes for an order to ship depends on individual listings. They cannot be held responsible for any courier shipping delays. Their couriers may try to attempt delivery up to 3 times. If delivery has failed, they may attempt to return the parcel back to them. They may sometimes be able to re-ship these products at your cost, however, this is not always possible. Items returned due to failed delivery attempts will be disposed of after 7 working days. They may also leave your parcel in a place they deem safe. If you have accidentally used your old address on your order, they are not responsible for any mistakes made during the order process. You should message them as soon as possible if you notice a mistake to see if they can catch your order and fix any shipping info in time.

FAQ

What is the contact information of bespokegems.co.uk?

The contact information for Bespoke Gems Ltd is as follows: The company is located at Unit 3, Vermont Court, Bradley Lane, Wigan, WN6 0FJ, United Kingdom. For job opportunities, you can email your application, including CV and covering letter, to hello@bespokegems.co.uk. Please note that this information is subject to change and it's always best to visit the official website for the most current contact details.

FAQ

Are buyers responsible for customs and import taxes?

Yes, buyers are responsible for any customs and import taxes that may apply. Bespoke Gems is not responsible for delays due to customs.
FAQ

What are the estimated delivery times?

The estimated delivery times for United Kingdom is 3-5 business days, for North America is 10-15 business days, and for Europe is 5-10 business days. Actual delivery time will depend on the delivery method chosen.
FAQ

What is Bespoke Gems' processing time?

The time Bespoke Gems needs to prepare an order for dispatch varies. Customers can see the details for individual items.
FAQ

What is Bespoke Gems' return policy?

Bespoke Gems accepts returns and asks that customers contact them within 14 days of delivery and send items back within 30 days of delivery.

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